Shipping & Delivery

Shipping & Delivery Policy (English)

Orasub, operated by Hangzhou Lida Technology Co., Ltd., partners with all major global carriers and trusted local courier partners to ensure your home essentials reach you safely and promptly.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Destinations & Delivery Times

We proudly ship worldwide. Delivery times depend on your location and the shipping method selected at checkout.

Destination Estimated Delivery Time Carrier Network
United States 5 – 8 Business Days Major US Carriers & Local Couriers
International (Global) 5 – 16 Business Days Trusted International Partners

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We run discounts and shipping promotions throughout the year, so stay tuned to our email newsletter for exclusive free shipping deals.

Order Tracking

We provide Fast Tracked Delivery for all purchases. Once your order has shipped, you will receive an email notification from us which will include a tracking number. You can use this number to monitor your package's journey in real-time. Please allow 48 hours for the tracking information to become available in the carrier's system.

Customs, Duties, and Taxes

For international orders outside of our primary warehouse locations, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Orasub and Hangzhou Lida Technology Co., Ltd. are not responsible for these charges if they are applied; they are your responsibility as the customer.

Contact Us for Shipping Support

If you haven’t received your order within the estimated delivery timeframe, or if you have any questions regarding shipping, please contact us with your name and order number:

  • Email: support@orasub.com

  • Company Entity: Hangzhou Lida Technology Co., Ltd.