Contact Us

We’re Here for You!

At Orasub, we are committed to providing you with professional support and a stress-free shopping experience. Whether you have a question about our products, need assistance with an existing order, or just want to share your home styling ideas, our team is always ready to help.

Get in Touch

📧 Email Support For all inquiries, please reach out to our customer support team at: support@orasub.com (We aim to respond to all emails within 24 hours during regular business days.)

🏢 Company Information Orasub is proudly operated by: Hangzhou Lida Technology Co., Ltd. (If you have business inquiries, partnership proposals, or wholesale requests, please also use the email above and state your purpose in the subject line.)

Quick Answers to Common Questions

Before you send us an email, you might find the answer you are looking for in our quick reference guides. We have detailed policies designed to make your shopping experience as transparent as possible:

  • Shipping & Delivery: Curious about when your package will arrive? US orders typically take 5-8 business days, while international deliveries take 5-16 days. Check our full [Shipping & Delivery Policy] for more details.

  • Returns & Replacements: We want you to love your purchase. If you need to return an item or require a replacement under our 1-year limited warranty, please review our [Return & Refund Policy].

  • General Inquiries: Visit our [FAQs] page for quick answers regarding payment methods, order tracking, and more.

Send Us a Message

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Prefer to send a direct message? Simply fill out the form below with your details and your order number (if applicable), and one of our dedicated support agents will get back to you shortly.

  • Name: [ _______________ ]

  • Email: [ _______________ ]

  • Order Number (Optional): [ _______________ ]

  • Message: [ _____________________________________________ ]

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Orasub — Professional Support, Anytime. Thank you for choosing us to be a part of your well-lived home!